Cancelled orders
You have 24 hours to cancel your order. If it's not cancelled in that timeframe I cannot cancel or refund you.
Exceptions / non-returnable items
Certain types of items cannot be returned, custom products (such as special orders or personalized items). I do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, I cannot accept returns on sale items or gift cards.
Damages and issues
Please inspect your order upon reception and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that I can evaluate the issue and make it right